Legal Information
Refund & Cancellation
Legal Pages
Refund & Cancellation
Gulbhahar Refund Policy
We strive for complete customer satisfaction. However, please note our refund policy:
- We currently do not offer refunds for purchased items
- All sales are final unless the product is defective or damaged
- Defective items must be reported within 48 hours of delivery
Returns
Returns take place within 7 days, and an issue has to be raised within 24 hrs of delivery.
- We do not offer direct exchanges. If you wish to receive a different size, you must initiate a return request for the original item in accordance with our return policy.
- Once your return is approved and processed, you may place a new order for your desired size as a separate transaction.
- Please note that availability of sizes is not guaranteed and is subject to current stock levels.
Return Pickup Service
- For approved return requests, we will arrange a reverse pickup through our designated courier partner at the address provided during the original order. Customers will be notified of the scheduled pickup date and must ensure the item is securely packed in its original packaging, with tags intact. In case the pickup is missed, one additional attempt will be made. If the pickup fails after two attempts, the customer will be responsible for shipping the item back at their own cost.
Return Process
1
Contact us within 7 Days
2
Pack item securely
3
Ship to our address
4
Receive exchanged item
Return Address:
GULBHAHAR
S-12 Janta Market, Rajouri Garden
Delhi, India - 110027
Phone:+91 9220927241
For return authorization, please email us at [email protected] with your order details.
Order Cancellation
Orders can be cancelled within 24 hours of placement if they haven't entered the processing stage. To request cancellation:
- Email us at [email protected] with your order number
- Include "CANCELLATION REQUEST" in the subject line
- We'll confirm if cancellation is possible
Note: Once the order has been processed and shipped, it cannot be cancelled.